Civic Voice Demo

The government establishes policies and procedures to ensure a righteous, safe, and healthy citizen lifestyle. Although, at times, people may not be aware of the processes that need to be fulfilled, to become the beneficiaries of these policies. More often than not, they are unaware of the agency itself that oversees the course of action in official procedures. What if the public could find these answers without having to physically browse through a website or mobile app? Better yet, have all the information heaped in one place and categorically presented to users when they ask for it? 

It’s now possible with Vogo Voice’s Civic Voice Demo, a public engagement platform meant to stoke municipal-citizen interaction over smart speakers. This voice app brings civic information within reach for citizens and enables superior administrative oversight by understanding and addressing citizen grievances through reported information.
Civic voice demo is an Alexa-driven voice skill that creates a user-friendly, information-sharing space, for both citizens and civic agencies. The questions about government procedures that you would normally direct at a telephone helpline or an official portal, can now be resolved by making verbal queries to a voice app. All you need to do on launching the skill is pick the menu option pertaining to your query. From there on, the skill will guide you through a series of coherent instructions finally leading you to the end goal.

The areas covered by the features include:

• 311 report: Helps relay requests for municipal services in the city.
• Civic offices details: Holds the address and contact details of civic agencies in the city.
• FAQ: Fetches answers to commonly asked civic queries.
• City news: Provides updates on the latest happenings in the city.
• Events: Contains details of upcoming social and cultural events.

We believe an interactive platform of this demeanor is a leap forward in the direction of the smart city concept. It will help improve relationships between the public and decision-makers by fostering collaboration thus making the city a better place to live.

After you enable the skill, here are a few ways to get started: