Innovative Capabilities of Voice Apps in Transportation and Logistics

By Mike Giddens    Founder & CTO, VOGO Voice

The emerging scope of voice technology has not only impacted consumer life but also reshaped the operational infrastructure of various organizations by boosting workforce productivity. With a surge in customer expectations, it has become imperative for businesses to leverage the advanced capabilities of voice assistants for operational benefits and service delivery efficiencies. This stays true for the trucking industry and fleet management system where the workforce encounters constant adding up of challenges that include driver shortages, poor team collaboration, new compliance policies, and the increasing demand for products. From managers to dispatchers and carrier drivers, employees can be benefitted from implementing a suitable voice solution by facilitating a streamlined workflow and better communication. This will draw our attention to identifying the application prospects of voice apps in the Fleet Management System and Logistics process.

The cost-effective way of voice app integration into an existing fleet management digital solution will not only empower managers by supporting back-office operations but also helps fleet drivers have a hassle-free and safe driving experience. Voice-enabled data accessibility equips managers with actionable insights to customize operations to ensure next-level productivity. Implementing voice-controlled automation of workflow facilitates better workforce management, increased connectivity with employees, and improved service delivery efficiency leading to customer satisfaction.

In this webinar, join Mike Giddens, Founder & CTO at VOGO Voice, for an in-depth understanding of how leveraging voice apps can impact fleet operations and logistics processes by analyzing its innovative prospects to benefit fleet managers and commercial drivers.

What you will learn:

  • A brief introduction to our multi-tenant platform showcasing our exclusive services.
  • How voice-enabled access to real-time data benefits fleet managers.
  • Benefits of implementing voice-controlled automation of logistics processes.
  • The top applications of leveraging voice apps for fleet management.
  • How voice-tech offerings impact commercial drivers.

A pdf of the slides of the presentation is also available to download here.

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