Skill Review: MBTA Alerts

PROS

  • Informative alerts about various lines
  • Easily guides the user to obtain the correct briefing
  • Provides timely information and precautionary safety guidelines

CONS

  • In rare instances, the experience ends abruptly after providing the alert

VOGO Voice RATING                          3.75/5

Voice First                                                       3/5
Display Friendly                                              4/5
Performance/Ease of Use                            3/5
Accuracy/Data Quality                                  5/5
Value Proposition                                          4/5
MBTA Alerts

Verdict

Intended as a resource for public transport riders, the MBTA Alerts voice app by Kevin Kazmierczak provides alerts on the subway or commuter rail lines. To receive relevant alerts on the respective public transit, the user is expected to provide the specific subway or commuter rail line names. This sure is one of the positives that tops the list of pros. The beneficial advantages of alerts concerning routes and services offered by the voice skill are noteworthy. The voice app also provides precautionary safety guidelines much to the interest of the health and safety of the general public.

Though the skill provides correct briefing as and when invoked for ferreting out the necessary facts concerning the MBTA alerts, a few random instances were noticed whereupon the experience ended abruptly soon after providing the alerts. While another positive was the addition of a note of courtesy to indicate users about the ending of the active session of the skill. In a nutshell, the live service alerts cover a range of information surrounding upcoming and ongoing service changes regarding the different lines, routes, and services. Owing to the Covid-19 outbreak, the MBTA services are running on a reduced schedule for the safety of the frontline staff and essential workers relying on the MBTA public transit. On the whole, the skill is maintained up to date with significant alerts and requisite safety guidelines necessary for the end-user. 

The VOGO Voice team scores this skill a 3.75 out of 5-stars based on our rating system. While it provides live alerts on MBTA subway and commuter rail lines, you’ll have to try for yourself to see how timely the alerts are; and whether the briefing is truly accurate and useful.

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