Voice tech for camping activities
Over the last year or two, a new business tech trend has emerged: voice. Between Alexa, Google Assistant, and Siri, people everywhere are embracing smart assistants. In fact, 47.3 million adults in the US now have access to a smart speaker. That’s 20% of the country’s adult population!
Smart technology has become increasingly ubiquitous in our lives. Be it to have a check on the temperature, having Alexa to order things online, or your smart TV that links to your online streaming services, smart tech is everywhere. It is therefore only logical that organizations (public or private) that deal with tech-savvy consumers must find ways to embrace and leverage technology in their product and service delivery. This holds equally true for park & rec agencies as well. Park and rec agencies can provide a plethora of additional content via a voice app, like season dates, visitor and pet policies, park amenities, check-in and -out times, and even a park’s activities schedule.
Parks and recreation agencies have a lot going on. They have to manage recreation facilities, promote conservation, create fresh programming, improve health and well-being in the communities they serve, along with a ton of other important things.
Why should park and rec agencies consider adopting a voice strategy?
Recreational activities, especially camping have changed a lot with time. The final objective for every park and rec agency or a campground owner is to provide their visitors /campers with great customer experience. Voice technology, when used with a purpose, can help augment these interactions with your park visitors. A voice strategy can help campground owners in achieving that goal. Below are some reasons why you should consider creating a voice app, or as Alexa calls them, skills for them.
Give your visitors or campers the experience they expect
In an era where instant gratification is everything, nailing your visitor’s camping experience is a big part of your organization’s long-term success. With automation of repetitive tasks, you’ll be able to offer your campers an unparalleled convenience and ease of access while also giving them the information they need without the constraints of a 9-5 workday in the form of:
- Reduced response time for their queries
- More time for your team to focus on larger customer experience objectives
- 24×7 access to help for your visitors via smart speakers
Real-time information, facility availability, and event information
Refine your marketing strategy
- Identify usage and consumer behavior patterns to come up with user personas through the collected data
- Assist in constructing detailed audiences
- Create more effective ad campaigns that will reach and engage the targeted audience via interactive voice ads.
Using GIS integration with voice capability for parks & rec management
Start leveraging voice technology
Most businesses, if not all, stand to benefit by leveraging voice technology one way or another. All you need to do is a bit of research to find the tools that suit your business needs. When in doubt about whether a particular voice tech solution is worth it, compare the investment to the time you stand to save by implementing that solution over the next 1-3-5 years.
You can see so many interesting ways in which voice skills are supporting customers and driving business. Learn more about voice skills on our blog, but why not try it for yourself? Get in touch with our team to discuss your project.
VOGO Voice designs and builds engaging voice skills for industries including education, civic, transportation, business, and nonprofits using our robust voice user interface platform that allows data integration and in-depth customization. VOGO Voice build you the best of class voice app that is compatible with both Amazon Alexa and Google Assistant. Get in touch with our professional team today to hand your citizens, customers, and workforce a high-definition voice-activated solution to keep pace with their demand.