Feature Friday: Making Decisions

The VOGO Voice, a highly flexible platform offers the option to define conditional constructs by means of a twofold method. The methods employed are unique, simple and easy to learn. One of the methods showcases on how to use the Check Variable component to execute the decision-making process by specifying a test condition using the conditional statements Then/Otherwise. Whereas, the other method focuses on how to make efficient use of a conditional statement such as the {{#if ….}} {{else}} template condition in order to attain the desired result. 

View our “Making Decisions” examples and guides

  • GUIDE: Familiarise yourself with our user-centric guide to understand the unique features and capabilities of the Check Variable component and its purpose and relevance in a decision-making process.
  • TUTORIAL: Gain an in-depth knowledge with our user-friendly and interactive tutorial “Conditions” on how to render decisions within an interaction flow using one of the two suggested methods: one of which focuses on executing the decision-making process by employing the Check Variable component, while the other highlights the logical use of the {{#if ….}} {{else}} template condition. 

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