Voice as the new UI frontier; Making the shift from UX to Voice Experience (VX)

Voice experience the new frontier

Businesses can build engaging voice experiences that make everyday tasks faster, easier, and more delightful for customers. The voice user interfaces are natural, conversational, and user-centric. It brings speed and efficiency to mundane tasks—which is why voice is poised to become ubiquitous.

What are voice skills

Skills are voice applications that interact with the user. Skills are apps for voice-enabled devices. Google calls apps ‘actions’ while on Alexa they are termed ‘skills’

What you should know before building your first voice skill

Developers can build voice-driven Alexa capabilities using the Alexa Skills Kit, which is a collection of tools and templates to build voice experiences. Here’s a birds-eye view of the skill-building process.

The Voice Idea

The first and foremost thing you should consider before building skill is to make sure whether your idea is a good fit for voice. The best ideas are naturally conversational. Amazon suggests the following 4 criteria to test your idea.

voice idea

Identify Your Users

You should have a clear idea about the user and how your skills meet a specific need or objective they have. When thinking through your target audience for your skill, ask the following

The skill-building process involves the following steps

To sum up, to develop successful and engaging voice interactions brands need to;

The VOGO Voice team has been working with companies on their voice strategy. We help businesses discover and define their next great voice skill.

VOGO Voice designs and builds engaging voice skills for industries including education, civic, transportation, business, and nonprofits using our robust voice user interface platform that allows data integration and in-depth customization. VOGO Voice build you the best of class voice app that is compatible with both Amazon Alexa and Google Assistant. Get in touch with our professional team today to hand your citizens, customers, and workforce a high-definition voice-activated solution to keep pace with their demand.